Your information

Privacy notice

Last updated: 11 July 2026

Who we are

Halls Elite Cleaning Services provides end-of-tenancy, office, communal, commercial, Airbnb and moving-home support services. You can contact us at contact@hheliteservices.co.uk or 07762 114 322.

Information we collect

When you request a quote or contact us, we may collect your name, email address, telephone number, company name, property address, postcode, property type, service requirements, optional extras, preferred appointment and any additional information you provide.

Why we use it

We use this information to review your request, prepare a quote, contact you, arrange or deliver a service, manage bookings, prevent form misuse and keep necessary business records.

How booking requests are stored

Booking requests submitted through the website are stored securely within the website hosting account and sent to our business email address. Access is restricted to authorised Halls Elite team members.

Who receives it

Information is used by authorised Halls Elite team members and service providers needed to operate the website, hosting and email. We do not sell your personal information.

How long we keep it

Unconfirmed quote and booking requests are normally removed when no longer required. Confirmed customer and transaction records may be retained for up to six years where necessary for accounting, legal or dispute purposes.

Security

We use reasonable technical and organisational safeguards, including encrypted website connections, restricted storage, input validation and anti-spam controls.

Your rights

Depending on the circumstances, you may ask for access to your information, correction, deletion, restriction, objection or transfer. You may also complain to the UK Information Commissioner’s Office.

Cookies

This website does not use advertising cookies. Strictly necessary technical information may be processed to protect the booking form and prevent misuse.

Questions

Contact contact@hheliteservices.co.uk if you have a privacy question or wish to exercise your rights.